Terms and Conditions

These Terms of Use are between you, as the end user of the Planetmode.com website, and Planetmode.com as follows:


1- Your continued use of the website means that you accept compliance with the latest version of the terms, so please read and agree to these terms every time you use this website


2 - If you do not agree to these terms or are unable to comply with the terms, please do not use this website


3- Changes in the law or the business of Planetmode.com may require changes to the terms from time to time, and therefore we urge you to review the terms periodically for any such changes, and you bear the responsibility for reading the terms and the privacy policy on the site


4- You agree to comply with all applicable laws in the country concerned by your use of the Website, and you acknowledge that you bear full responsibility for ensuring that you have read and comply with these requirements


5- The website may provide opportunities for users to post comments, questions, suggestions, and other information on our website or via e-mail, and you guarantee the validity of any content you have included on our website, and you agree that any user content that you include on the website will not be in violation of the terms or contain any Right of third parties, rights related to confidentiality and other personal or proprietary rights, and not to cause any harm to any person or entity. You also agree that any content you post on the Site will not contain defamatory, defamatory, or otherwise unlawful conduct or obscene material, and that it will not contain software viruses, advertising campaigns, commercial solicitations, chain letters, bulk emails, or any form of mail. junk


6- We do not regularly review posted User Content, but we reserve the right (but not the obligation) to monitor, edit or remove any User Content posted on our Website. We have no responsibility or liability for any User Content you include on our Website. You agree to indemnify Planetmode.com from any claims arising out of any content you have posted that causes loss or damage to us or a third party.


7- In order to purchase any products from the website, you can either register on the website and create an account secured with a password, or submit a purchase order without creating an account, i.e. as a "guest".


8- Any account you create is considered a personal account for you, and you may not transfer it to anyone else


9- The process of your registration or submission of the purchase order (as a guest) is completed after you accept the terms, and the conditions apply every time you submit an order to purchase any product from our site


10- By registering on the website and using it, you guarantee that the information you provided during the registration process or while submitting the purchase order for any product from the website as a guest or as a registered user is true, accurate and complete information in all its aspects, and you undertake to ensure that this information is updated You agree to the treatment of such information in accordance with the Privacy Policy


11- You are responsible for maintaining the confidentiality of your account and password, and you agree to be responsible for all activities that occur under your account and password. Planetmode.com shall not be liable to any person for any loss or damage that may arise from

Any failure by you to protect your password or account. If Planetmode.com believes for any reason that there is likely to be a breach of security or misuse of the Website, then we may require you to change your password or suspend your account without incurring any liability.


12- You agree to pay the full amount due for the product as indicated during the process of submitting the purchase order, including the cost and transportation expenses in connection with the purchase order, noting that all prices are indicated in Saudi riyals, unless another currency is specified otherwise.


13 - In the following cases, your order may not be accepted (a) the product is out of stock, (b) you have not selected the payment process, (c) if there is an error in the product or the price, (d) for any other reason, according to the sole discretion of Planetmode.com

In any of the above cases, we will notify you that your order has not been accepted, and we will not be liable to you or to any third party as a result of our decision to refuse to proceed with the order, to cancel it or to suspend any transaction after the order has been initiated.


14- Some errors may occur when ordering or when sending the order, as a result of which your receipt of your purchases will be disrupted, and you agree to cooperate fully with Planetmode.com to resolve such matters, and you agree that Planetmode.com has full authority to take the appropriate decision in such cases


15- All payments made by credit cards are subject to validation by the issuing authority. In the event that the issuer refuses to authorize payment, Planetmode.com will cancel your order and contact you to find an alternative payment method. Planetmode.com is not responsible if this results in a delay in sending your application


16- At Planetmode.com, we seek to provide acceptable prices in our stores and on our website, however, the price of the product on the site may differ from the price available in our stores by increase or decrease.


17- In order for Planetmode.com to take what is necessary to deliver any products you have purchased to you, you bear sole responsibility for providing correct and accurate data, and we do not bear any responsibility for the delay in receiving your order or its loss or loss as a result of providing us with wrong or incomplete information


18- All our products are checked and confirmed to be free of defects before being dispatched to you. In the event that you receive a product that is not in perfect condition, please write to us immediately and arrange for the defective product to be returned to us.


19- Planetmode.com.com is just an intermediary between the merchant of the commodity and the purchaser of the commodity, and does not guarantee any product that may misuse the trademarks in any way.


20- When you purchase the product, you acknowledge your full and comprehensive knowledge about the product and its specifications mentioned


21- You may bear the shipping costs in the event that you are the reason for returning or damaging the product, or not receiving the product when it reaches its final destination.


22- Planetmode.com makes every effort to display the colors of the products displayed on the website as accurately as possible. However, since computer screens and tours differ from each other, Planetmode.com cannot guarantee that your monitor will accurately display each color.


23- Planetmode.com makes an effort to describe and name the products on the site, as well as determine their sizes, but the description, names and sizes of some products may not be without some errors that are sometimes mentioned.


24- Although Planetmode.com makes every effort to prevent any viruses or harmful code from reaching the site, we do not guarantee that the website is free of destructive features, and we are not responsible for any damages or damages as a result of your use of our site


25- You acknowledge that your purchases from the website are subject to the customs laws in the country to which the product is shipped, and you agree when purchasing from the website to abide by the customs laws and rules applicable in the country of delivery, and that its costs and customs follow-up are under your responsibility


26- It is allowed to submit a replacement request within 7 days of receiving the request automatically through the platform.


27- It is allowed to submit a return request within 3 days of receiving the request automatically through the platform.


28- You have 14 days to deliver the products to the branch of the shipping company that supplied you, starting from the first day on which you receive the exchange / return policy.


29- Additional exchange/return fees apply, including deducting the shipping value and adding the recharge value in case of exchange.


30- Shipping fees are variable and are calculated when submitting the exchange/return request.


31- Replacement is allowed only once per order.


32- All products are exchangeable/returnable except for the following (underwear - cleaning accessories or the like - perfumes - detergents - socks).


33- Upon receiving the replaced or returned products, they are technically examined in our warehouses to ensure that they are not used and in their original condition.


34- Plantimode is affiliated with the Abdullah Safar Mohammed Al-Thubaiti Trading Establishment under commercial registration 4030266985 and documented through the Ministry of Commerce in the Kingdom of Saudi Arabia.


35- The tax number for institutional transactions is: 302268106500003


36- Plantimod may change, delete and add any of the provisions of these provisions at any time it deems appropriate in accordance with what is appropriate for preserving the rights of the institution, customers and parties dealing with it.


37- In the event that any of the terms of service are not clear, please contact customer service representatives for further clarification and explanation.